Fulfillment by oojeez
We understand how important it is to have the right products in your home. That’s why we are dedicated to offering a wide selection of upscale, high-quality home items. We are constantly looking for new ways to improve our service so that we can better meet your needs. We pride ourselves on offering great value and quality products at affordable prices.
Customers who buy from us are guaranteed to receive the items they ordered in perfect condition. If you experience any problems with the item you received, please contact us as soon as possible and we will do our best to solve the problem. In addition, if you are not satisfied with our items or services, please feel free to contact us at any time to discuss your concerns and make a complaint.
We will gladly remedy any issues that may arise.
Our Fulfillment Process
oojeez.com fulfillment provides fast & reliable order fulfillment for all your home items. We serve thousands of customers each day through our state of art inventory and distribution systems.
With our Fulfillment, you can expect:
- Fast order fulfillment. Your orders are processed quickly and efficiently. We also ship from multiple distribution centers around the world to ensure that you receive your items in a timely manner.
- Secure delivery. All of our packages are shipped in the most secure way possible. We use only trusted shipping carriers and provide tracking numbers for all deliveries.
- Super-low prices. We offer competitive pricing on all of our products. You won’t find better prices anywhere! Don't forget we also price match.
Our Fulfillment Centers
Our regional distribution and fulfillment centers help reduce shipping costs, speed up transit times, and save time on logistics. The west coast oojeez fulfillment center is our largest facility and is located in Las Vegas, NV. It houses numerous departments including fulfillment, picking, packing, and receiving. This facility handles the majority of orders placed on oojeez.com. The staff at this fulfillment center includes our employees who work to fulfill customer orders as well as those who pack and ship them. This facility also receives orders from other companies. These other companies include vendors that sell directly on oojeez.com. They are able to place their products in the oojeez fulfillment center and have them shipped out to customers once they are ready for delivery.
The majority of the people working at the fulfillment center are full-time employees. However, there are some part-time employees who work a few days a week or during evenings or weekends if needed.
There are two types of employees at the oojeez fulfillment center: picker/packer and receiver/receiver manager. Pickers/packers help with filling orders with the right items. Receivers/receivers managers receive orders from customers and then send them on to the next level of processing based on each order’s needs. Both of these positions require knowledge of our state-of-the-art order management systems and fulfillment network as well as strong customer service skills.